JLJ22 Privacy Policy — How We Protect Your Personal Data

JLJ22 (referred to throughout this policy as "JLJ22", "we", "us", or "our") is an online sports betting and gaming platform operating at jlj22.com. JLJ22 holds a valid Philippine gaming license and is committed to operating in full compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected by JLJ22 through its website, mobile-optimised platform, and any communications you have with JLJ22 support or marketing teams. By creating an account and using JLJ22, you confirm that you have read and understood this policy and consent to the processing of your personal data as described here.

JLJ22 collects only the personal data that is necessary and proportionate for the purposes described in this policy. The categories of personal data we collect include:

JLJ22 does not collect sensitive personal information — such as health data, political opinions, or biometric data — unless specifically required by law for identity verification purposes, in which case this will be made clear at the point of collection.

JLJ22 collects personal data through the following channels:

• Directly from you — when you register an account, complete your profile, make a deposit or withdrawal, contact support, or respond to a survey or promotion on JLJ22.
• Automatically through platform use — when you access jlj22.com, our systems collect technical data including your IP address, device identifiers, and browsing behaviour through cookies and similar technologies. See Section 9 for full cookie details.
• From payment providers — when you transact through GCash, Maya, BDO, BPI, or other payment channels, JLJ22 receives confirmation and reference data from those providers to reconcile your transactions.
• From identity verification services — where required for regulatory compliance or to verify your age, JLJ22 may use third-party identity verification services that cross-reference your provided details against authoritative data sources.

JLJ22 uses your personal data only for purposes that are legitimate, necessary, and proportionate. The specific purposes for which we process your data are:

• Account creation and management: Setting up and maintaining your JLJ22 account, verifying your identity and age, and ensuring only you can access your account.
• Transaction processing: Processing your deposits and withdrawals, reconciling your wallet balance, and maintaining an accurate record of all financial transactions on your JLJ22 account.
• Regulatory compliance: Fulfilling obligations under Philippine gaming regulations, anti-money laundering laws, and the Data Privacy Act of 2012. This includes maintaining records for the periods required by law and reporting to relevant authorities when required.
• Fraud prevention and platform security: Monitoring for suspicious activity, detecting unauthorised access, identifying multi-accounting, and protecting the integrity of the JLJ22 platform and its members.
• Responsible gaming: Monitoring betting patterns for signs of problem gambling, implementing self-exclusion and deposit limits when requested, and fulfilling our duty of care to members who may be at risk.
• Customer support: Responding to your enquiries, resolving disputes, and improving our service based on the issues members raise.
• Marketing communications: Sending you information about JLJ22 promotions, bonuses, and platform updates — but only where you have given your consent to receive such communications. You can opt out at any time.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how members use JLJ22 and to improve the user experience, game offerings, and features.

Under the Philippine Data Privacy Act of 2012, JLJ22 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to perform our contract with you — i.e., to run your JLJ22 account, accept bets, and pay out winnings.
• Legal obligation: JLJ22 is required by Philippine gaming regulations and anti-money laundering laws to collect and retain certain data about members and their transactions, regardless of consent.
• Legitimate interests: JLJ22 processes technical and usage data for fraud prevention, platform security, and service improvement. These interests are carefully balanced against your privacy rights.
• Consent: For marketing communications and for any processing not covered by the above grounds, JLJ22 relies on your explicit consent. You have the right to withdraw this consent at any time without affecting the legality of processing that took place before withdrawal.

JLJ22 shares your personal data only where it is necessary and on a strictly limited basis. The categories of recipients who may receive your data are:

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and other payment channels receive the data necessary to process your transactions — such as your account reference and transaction amount. These providers handle your data under their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Third-party services engaged by JLJ22 to verify your age and identity where required by law. These providers access only the data needed for verification and are bound by confidentiality agreements.
• Technology service providers: Hosting, security, analytics, and customer support platform providers who process data on JLJ22's behalf under data processing agreements that require them to protect your data to the same standard as JLJ22.
• Philippine regulatory and law enforcement authorities: JLJ22 is required to disclose member data to the relevant gaming regulatory authority, the Anti-Money Laundering Council (AMLC), and Philippine law enforcement agencies when lawfully required to do so.

JLJ22 retains your personal data only for as long as is necessary for the purposes described in this policy or as required by applicable Philippine law. Our general retention periods are as follows:

• Account data (identity, contact details): Retained for the duration of your JLJ22 account and for a minimum of five years after account closure, as required by Philippine gaming and anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in compliance with AMLC reporting requirements.
• Technical and usage data: Retained for up to two years for security monitoring and fraud detection purposes.
• Marketing consent records: Retained until you withdraw your consent, plus a period of one year to demonstrate your prior consent if needed.
• Support communications: Retained for three years for dispute resolution and quality assurance purposes.

When data is no longer required, JLJ22 securely deletes or anonymises it so that it can no longer be linked back to you.

Protecting your personal data is a core operational priority for JLJ22 — not an afterthought. We implement the following technical and organisational security measures:

• SSL/TLS encryption: All data transmitted between your device and jlj22.com is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar.
• Encrypted data storage: Sensitive personal data — including financial information and identity documents — is stored in encrypted form on secure servers.
• Access controls: Access to personal data within JLJ22 is restricted on a need-to-know basis. Staff who handle member data receive regular privacy and security training.
• Fraud monitoring: Automated and manual systems monitor JLJ22 accounts for unusual activity, unauthorised access attempts, and patterns consistent with fraud or money laundering.
• Two-factor authentication: JLJ22 supports two-factor authentication for account login to add an extra layer of security beyond your password.
• Regular security reviews: JLJ22 conducts periodic security assessments and vulnerability checks to identify and address potential weaknesses in the platform's security infrastructure.

JLJ22 uses cookies and similar technologies on jlj22.com to make the platform work properly, improve your experience, and gather anonymised usage data. A cookie is a small text file stored on your device when you visit a website.

The types of cookies JLJ22 uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: Remember your preferences — such as your language settings and which table you last visited in Color Game — so you don't have to reset them every session.
• Analytics cookies: Collect anonymised information about how members use JLJ22 — which pages are visited most, where members drop off during registration, and how features are used. This data helps us improve the platform without identifying individual users.

You can manage your cookie preferences through your browser settings. Disabling functional or analytics cookies won't prevent you from using JLJ22 but may affect some aspects of the user experience.

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to the personal data JLJ22 holds about you. These rights can be exercised by contacting our Data Protection Officer as described in Section 14.

JLJ22 will respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this to 60 days, in which case we'll notify you of the extension and the reason. We will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.

If you believe JLJ22 has not handled your personal data in accordance with RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

JLJ22 is strictly for adults aged 21 years old and above. We do not knowingly collect personal data from anyone under the age of 21. Our registration process requires date-of-birth confirmation, and accounts are subject to age verification checks at any point.

If JLJ22 becomes aware that it has inadvertently collected personal data from someone under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on JLJ22, please contact us immediately at support@jlj22.com.

The JLJ22 platform does not contain links to third-party websites in its standard navigation. Where third-party payment channel interfaces are accessed during the deposit or withdrawal process (such as the GCash or Maya payment screens), those interfaces are operated by the respective payment providers under their own privacy policies.

JLJ22 is not responsible for the privacy practices of third-party payment providers or any other external services. We encourage you to review the privacy policy of any third-party service you interact with when using payment channels connected to your JLJ22 account.

JLJ22 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, JLJ22 will notify registered members via their registered mobile number or email address before the changes take effect.

The updated policy will always be available on this page with the "Last updated" date at the top revised accordingly. We recommend bookmarking this page and reviewing it periodically. Your continued use of JLJ22 after the effective date of any update constitutes acceptance of the revised Privacy Policy.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data JLJ22 holds about you, you can contact us through the following channels:

• General support: support@jlj22.com
• Data Protection Officer (DPO): privacy@jlj22.com
• Live chat: Available 24/7 through the JLJ22 platform
• Response time for DPO requests: We aim to acknowledge all data rights requests within 5 business days and resolve them within 30 days.

Our Data Protection Officer is a qualified privacy professional who is responsible for overseeing JLJ22's compliance with RA 10173 and this Privacy Policy. The DPO is your primary contact for exercising any of the data rights described in Section 10 of this policy.

If you are not satisfied with JLJ22's response to a data privacy concern, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which serves as the country's data protection supervisory authority.